If you’re reading this  blog you have a base level of technology talent.  Some of us use the equipment to send quick messages to each other.  I’m a fan of researching opportunities on the computor.  You can pay bills, book cars, reserve hotel rooms and play cards on line.  So where do you, personally, draw the line with the electronics? When do you want to meet a live representative on a topic?  Why does “this” situation spark the need for physical one on one contact?  Speaking for myself …. I like to educate myself on something up front to make sure I’m getting the “real” story before commiting my trust to a company or project.  But I don’t pay everything on line either.  Just curious?